Privacy Policy
Quantumville Wellness Co.
Website: http://quantumvillewellness.com/
1. Introduction
Quantumville Wellness Co. (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website or services.
We operate with a strict standard: information is only collected when necessary and only used for clearly defined purposes.
2. Information We Collect
2.1 Personal Information
We may collect:
Full name, contact details (phone, email, address)
Date of birth and basic identification details
Emergency contact information
Information provided through forms, inquiries, or bookings
2.2 Health & Support-Related Information
To deliver structured care, we may collect:
Mental health and behavioural information
Daily living needs and functional assessments
Risk factors, triggers, and support requirements
Care plans, progress notes, and service records
Note: We only collect information that is directly relevant to service delivery.
2.3 Website & Technical Information
When you visit our website, we may collect:
IP address and browser type
Pages visited and time spent
Device and usage data
This data is used to improve website performance and user experience.
3. How We Use Your Information
We use collected information to:
Deliver and coordinate services
Conduct assessments and develop care plans
Communicate with clients, families, and authorized parties
Monitor progress and improve service quality
Meet legal, regulatory, and funding requirements
Manage scheduling, billing, and administration
We do not use your information for unrelated purposes.
4. Consent
By providing your information, you consent to its collection and use as outlined in this policy.
Where required:
Explicit consent will be obtained for sensitive information
Consent may be withdrawn at any time, subject to legal or contractual limitations
5. How We Share Information
We do not sell or trade personal information.
We may share information only when necessary:
With authorized family members or representatives
With care providers involved in the client’s support plan
With funding agencies or regulatory bodies (as required)
When required by law or to protect safety
All sharing is purpose-specific and controlled.
6. Data Security
We implement appropriate safeguards to protect information, including:
Secure storage systems (digital and physical)
Restricted access to authorized personnel only
Confidentiality agreements for staff
Ongoing monitoring of data handling practices
No system is completely secure, but we take reasonable and proactive steps to protect your information.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Meet legal and regulatory requirements
Maintain accurate records for accountability
When no longer required, information is securely deleted or destroyed.
8. Your Rights
Depending on applicable laws (including Canadian privacy regulations), you may have the right to:
Access your personal information
Request corrections to inaccurate data
Withdraw consent where applicable
Request limitations on certain uses of your information
Requests must be submitted in writing and may be subject to verification.
9. Cookies & Website Tracking
Our website may use cookies or similar technologies to:
Improve functionality and performance
Analyze user behavior and engagement
You can modify your browser settings to decline cookies, though this may affect site functionality.
10. Third-Party Services
Our website or services may involve third-party tools (e.g., booking platforms, payment processors). These providers have their own privacy policies, and we are not responsible for their practices.
We only work with providers that meet reasonable privacy and security standards.
11. Children’s Privacy
Our services may involve minors; however:
Personal information is collected only with consent from a parent or legal guardian
Extra care is taken to protect the privacy and safety of minors
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Continued use of our website or services indicates acceptance of the updated policy.
13. Contact Information
For questions, concerns, or requests related to this Privacy Policy, contact:
Quantumville Wellness Co.
Website: http://quantumvillewellness.com/
Final Statement
Privacy is not optional, it is foundational.
At Quantumville Wellness Co., we protect personal information with the same discipline and structure we apply to care delivery.
Clear boundaries. Controlled access. Accountable handling.
