Quantumville Wellness Co. Website: http://quantumvillewellness.com/
1. Acceptance of Terms
By accessing this website or engaging services with Quantumville Wellness Co. (“we,” “our,” “us”), you agree to be bound by these Terms of Service. If you do not agree, do not use our website or services.
These Terms apply to all users, clients, family members, and representatives interacting with our services.
2. Nature of Services
Quantumville Wellness Co. provides non-medical, in-home support services, including but not limited to:
Mental Health & Emotional Support
Behavioural Support & De-escalation
Personal & Daily Living Support
Supported Living (Comprehensive Care)
Companionship & Routine Support
Family Support & Care Coordination
Overnight & Emergency Support
Important:
Our services are supportive and non-clinical. We do not provide medical diagnoses, psychiatric treatment, or emergency medical services.
3. Eligibility for Services
To access services:
Clients or their representatives must provide accurate and complete information
Consent must be given for assessment and service delivery
Services must be appropriate to the client’s needs and risk level
We reserve the right to decline or discontinue services if:
The required level of care exceeds our scope
Safety risks cannot be reasonably managed
There is non-compliance with agreed care plans or policies
4. Service Agreements & Care Plans
All services are delivered based on:
A formal assessment
A structured care plan
A service agreement outlining scope, schedule, and expectations
Care plans are subject to change based on client progress, risk factors, or evolving needs.
5. Payment & Billing
Fees for services will be clearly outlined prior to service initiation
Payment terms (private pay or funded support) must be agreed upon in advance
Late or missed payments may result in service suspension or termination
For funded services (e.g., Canadian programs), clients and families must ensure compliance with applicable funding guidelines.
6. Cancellations & Scheduling
A minimum notice period (e.g., 24–48 hours) is required for cancellations
Late cancellations or missed appointments may be subject to fees
We reserve the right to reschedule services due to staffing or operational needs
Emergency or overnight services may have separate scheduling and cancellation terms.
7. Client Responsibilities
Clients and/or their representatives agree to:
Provide accurate and up-to-date information
Maintain a safe environment for staff
Respect agreed schedules, boundaries, and care plans
Communicate changes in condition, risk, or circumstances promptly
Failure to meet these responsibilities may affect service delivery.
8. Safety & Emergency Situations
Quantumville Wellness Co. prioritizes safety at all times. However:
We are not a substitute for emergency services
In life-threatening situations, emergency services (e.g., 911) must be contacted immediately
We reserve the right to escalate situations to emergency services when necessary.
9. Limitation of Liability
To the fullest extent permitted by law:
Quantumville Wellness Co. is not liable for indirect, incidental, or consequential damages
We are not responsible for outcomes resulting from incomplete or inaccurate information provided by clients
Services are provided on a best-effort, professional support basis, not guaranteed outcomes
10. Confidentiality & Privacy
We are committed to protecting client information in accordance with applicable privacy laws (including Canadian privacy standards where applicable).
Personal information is collected only for service delivery and coordination
Information is shared only with authorized parties or as required by law
Clients may request access to their information, subject to legal limitations
For more details, refer to our Privacy Policy.
11. Intellectual Property
All content on this website including text, branding, and materials is the property of Quantumville Wellness Co. and may not be copied, reproduced, or distributed without written permission.
12. Service Modifications
We reserve the right to:
Modify or discontinue services
Update pricing, policies, or service structures
Amend these Terms of Service at any time
Updates will be posted on this page with a revised effective date.
13. Termination of Services
Services may be terminated by either party with appropriate notice, or immediately if:
There is a safety concern
Terms are violated
Payment obligations are not met
Services are no longer appropriate for the client’s needs
14. Governing Law
These Terms are governed by the laws of the applicable jurisdiction in which services are delivered (including Canada, where relevant).
15. Contact Information
For questions regarding these Terms of Service or our services, please contact:
Quantumville Wellness Co.
Website: http://quantumvillewellness.com/
Final Statement
These Terms exist to ensure clarity, safety, and accountability for all parties.
Structured care requires structured agreements and we enforce both.
